The implementation also includes mobile disclosures and a feature that will allow borrowers to pay for appraisals in-app using a credit card.
“We’ve been in business for 38 years, so we have a clear perspective on how to customize things for our team. We needed a solution that was LO-centric and pliable enough to let our team continue serving customers and Realtors in the way they prefer,” said Embrace Home Loans customer experience director and vice president Meghan Handy. “SimpleNexus offers that kind of flexibility while at the same time equipping our LOs for success in the booming purchase market by transforming the way they work with borrowers and Realtors.”
Embrace Home Loans was founded in 1983 as a consumer-direct lender headquartered in Middletown, Rhode Island, and has been steadily growing its retail origination channel since 2009.
In addition to its consumer direct platform, the company currently employs more than 300 loan officers at branches along the East Coast. Embrace employees can expect a gradual phase-in of the SimpleNexus platform over the next several months.
SimpleNexus is currently the mortgage industry’s leading point-of-sale platform, serving more than 300 lenders across the United States.