First National Bank of Omaha (FNBO) will implement Black Knight’s suite of servicing technologies, including its MSP loan servicing system.
The bank will also add Black Knight’s customer service, Servicing Digital, Actionable Intelligence Platform (AIP) and loss mitigation solutions to further support its growth, customer experience efforts and regulatory compliance.
“Black Knight’s suite of servicing software will help us enhance the experience we deliver to our valued customers,” said Kimberly Weiss, senior vice-president of home mortgage at FNBO. “We also appreciate that Black Knight’s client support team stands ready to assist with any need that arises, which is a true differentiator for both our employees and customers.”
In addition, FNBO will use other servicing-focused Black Knight solutions, including the AIP, which delivers strategic, proactive and actionable analytics to the right people across an organization at the right time.
The bank will also implement Black Knight’s loss mitigation solution to facilitate more efficient loss mitigation processes and support industry-standard retention and liquidation workouts.