NEXT alum and frequent speaker at NEXT events, Kelly Ann Doherty has been promoted to chief administrative officer for Mr. Cooper Group Inc. 

Doherty, who has been with the company for more than five years, most recently served as executive vice president and chief people and communications officer, successfully guiding the company throughout the pandemic. 

In her expanded role, Doherty will also focus on enhancing the customer experience. Her organization touches many areas of the company and now includes brand, communications, customer relations, diversity and inclusion, employee events and programs, facilities, human resources, procurement and security.

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