Andria Lightfoot has been appointed chief customer officer of SimpleNexus. Lightfoot joined SimpleNexus in March of this year as vice president of professional services.
As CCO, Lightfoot will oversee all customer-centric activities of SimpleNexus’ customer division including, professional services, customer success, support, training, and integration engineering. Pam Faulkner, formerly director of mortgage solutions, will join Lightfoot’s team as a vice president of customer journey.
Before joining SimpleNexus, Lightfoot held numerous senior executive positions, including roles at George Mason Mortgage, where she was COO and SVP of information systems, Prosperity Home Mortgage, TerraVerde Management ADvisors, and WestStar Mortgage