Sessions

Insights from experts and experienced executives

KEYNOTE: Economic Insights: The Housing Market in 2023 and Beyond

The mortgage industry went from record-breaking volume to downsizing and layoffs, and a lot of headlines say it’s a by-product of the economy.

It’s not easy to make sense of all the moving pieces that make up the U.S. and global economies and understand how they impact the housing market. 

Join the audience-favorite economist Dr. Skylar Olsen as she explores and explains today’s unique housing environment, and how the economy does and doesn’t impact it — as always, in her signature accessible, captivating style. 

Keynote speaker: Dr. Skylar Olsen, Chief Economist at Zillow

Data: A better (and more profitable) way to secure and retain borrowers

Lenders’ biggest concern today is revenue. Yet most lenders are leaving money on the table due to antiquated credit processes. This session covers the tools lenders are using to capture more qualified borrowers than their competitors — not just today, but into the future as well.

Join a panel of credit experts and forward-thinking lenders as they share how they’re opening possibilities for new homeowners, and putting more qualified individuals on the path to generational wealth.

Featuring:

• David Battany, Executive Vice President, Capital Markets at Guild Mortgage
  
• Idalia N. Nayestani, Credit and Product Development Analyst at Nova Home Loans
• Brent Chandler, CEO of FormFree
• Renata Sheyner, VP of Product at CreditXpert
• Christy Moss, Chief Customer Officer at FormFree 

Revenue NOW! Finding (and Funding) High Quality Borrowers in Underserved Markets

Today’s lenders are desperate to bring in new revenue. What they may not know is that a huge number of potential borrowers are hiding in plain sight all across the U.S.

Consumers from traditionally underserved markets, often communities of color, are ready to become homeowners. What’s more, there’s a lot of outside aid to help them get there. In this session, a panel of experts discusses the techniques for finding these untapped markets, and informs on the programs that can help turn them into homeowners. This is a must-attend for any lender looking to boost revenue, production and their bottom line in today’s challenging and competitive market.

Featuring: 

• Jennifer Folk, COO of Minute Mortgage
• Tai Pherribo Christensen, Chief Diversity and Public Relations Officer for Arrive Home
• Tony Thompson, Founder & CEO of NAMMBA 
• Mosi Gatling, Sales Manager & Loan Originator Specializing in Underserved Markets at loanDepot

Lending in the Age of Appraisal Bias

Lenders, are you prepared for bias audits? Most lenders are not only unprepared, but they also don’t know what bias audits are or how to protect themselves when they take place. 

Join the industry’s foremost expert on appraisal bias as she outlines what regulators are doing about racial bias in valuations, and how it could impact unprepared lenders. Jillian White, the industry’s foremost expert on appraisal bias, will share a brief history on how our industry got where we are with appraisal bias, before moving on to what’s coming down the pike, and how lenders can leverage data (i.e. FHFA UAD) to do assure they pass regulatory examinations and mitigate the risk of lawsuits. 

Featuring: Jillian White, SRA

Jillian will also lead a Hive discussion on appraisal bias.

Effective Marketing for Underserved Markets

Consumers from communities of color and traditionally underserved markets could be the answer to lenders’ production woes. The problem is, most lenders’ marketing is actually pushing these potential borrowers away.

Attracting and securing these potential borrowers requires unique actions and strategies. In this session, experts discuss what lenders can do to most effectively reach and resonate with this nuanced audience.

Featuring:

• Kristin Messerli, Founder of NextGen Research
• Mosi Gatling, Sales Manager & Loan Officer Specializing in Underserved Communities for loanDepot

Compliance Challenges in Today’s Market

Down economies and sluggish markets present lenders with their own unique set of challenges. Join a panel of mortgage compliance executives as they discuss today’s top compliance concerns, as well as the tools and techniques that lenders are using to address them.   

Featuring:

• Laura LaRaia, Chief Legal Officer and Chief Enterprise Risk Officer at The Money Store
• Jennifer Sides, Chief Compliane Officer at CreditXpert