Mortgage Sentinel: Secret Shopping Meets Mortgage Lending

Technology is wonderful, but all the automation, AI, and other systems cannot account for the person to person nature of the mortgage transaction. Eventually, someone will be engaging with the borrowers individually. Mortgage Sentinel leverages secret shopping to protect lenders from the inherent risks that these interactions create. Through proprietary reporting and analytics, Mortgage Sentinel helps originators grow their sales revenue, improve their training, and reduce compliance risk.

Watch the video below to see Planet Home Lending’s Jennifer Folk vet and qualify the Mortgage Sentinel solutions from a lender’s perspective.

  • Featuring  Jim Paolino from Mortgage Sentinel

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