Brooke Lapides, Managing Director, Portfolio Strategy
HomePoint

In the last 12 months, I’m most proud of:

1). The position that I started at HomePoint as Managing Director, Portfolio Strategy. I started during the pandemic and have worked entirely remote, and I was able to help identify gaps in both the employee and borrower experiences in our point-of-sale system.

2). After identifying these gaps, I worked to research and choose a new vendor and was the quarterback of our POS transition project. We successfully launched our new POS a month ago for our entire consumer-direct staff. The launch turned out very smooth and so far the project has been a big success.

I’m really proud of the work that I did in a short period of time while working remotely and not being able to collaborate with other stakeholders in person.

 

NEXT Mortgage News logo

Stay in the know

Get the daily intel that impacts your customers, employees and market. 

Up NEXT eNewsletter — Industry news

Thank you!

Share This