Brooke Lapides, Managing Director, Portfolio Strategy
In the last 12 months, I’m most proud of:
1). The position that I started at HomePoint as Managing Director, Portfolio Strategy. I started during the pandemic and have worked entirely remote, and I was able to help identify gaps in both the employee and borrower experiences in our point-of-sale system.
2). After identifying these gaps, I worked to research and choose a new vendor and was the quarterback of our POS transition project. We successfully launched our new POS a month ago for our entire consumer-direct staff. The launch turned out very smooth and so far the project has been a big success.
I’m really proud of the work that I did in a short period of time while working remotely and not being able to collaborate with other stakeholders in person.