Sunny Mahdii, VP of Customer Success
I have always been passionate about HECM products and how they can change the landscape of retirement for senior borrowers. I am very proud of being able to connect with our lender partners to help bring these products to the forefront of their lending portfolios. I am also proud of the fact that despite the pandemic and working remotely, I have been able to connect with our lenders on a more personal level. I have been able to guide them through the process of onboarding and teach them best practices as well as help improve workflows and processes to create efficiencies. I am proud that as a team, we have been able to continue to support and help our partners by empowering them to bring the HECM products to their senior demographics even throughout the pandemic. We have been able to squash misconceptions and help our partners understand the power of coexistence.